KINDRED CREATE PRIVACY POLICY
Introduction
Kindred Create respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.
Unless stated otherwise, providing personal data is voluntary. However, certain services (such as submitting an inquiry or purchasing a white paper) require specific information to function.
Data Controller
Gergana Ivanova
Kindred Ltd.
Email: info@kindredcreate.com
For all privacy-related questions or requests, please contact us at the email above.
What Data We Collect
1. Website Usage (Server Log Files)
When you visit our website, technical information is automatically collected by our hosting provider, including:
- Pages visited
- Date and time of access
- IP address
- Browser type and version
- Referring website
- Amount of data transferred
Legal basis: Article 6(1)(f) GDPR – our legitimate interest in ensuring website functionality and security.
Use: This data helps us maintain and improve website performance. It is not linked to your identity.
2. Contact Form & Brand Fit Questionnaire
When you submit our contact form or brand fit questionnaire, we collect:
- Your name
- Email address
- Any information you provide in your responses (company details, project description, timeline, budget range, etc.)
Legal basis: Article 6(1)(a) GDPR – your consent when submitting the form.
Use: To evaluate potential collaboration and respond to your inquiry.
Withdrawal of consent: You can withdraw consent at any time by emailing info@kindredcreate.com. This does not affect the legality of processing conducted before withdrawal.
3. White Paper Purchases
When you purchase a white paper or other materials produced by Kindred Ltd., we collect:
- Your name
- Email address
- Company name
- Billing address
- Payment confirmation details
Legal basis: Article 6(1)(b) GDPR – necessary for contract fulfilment (processing your purchase and issuing an invoice).
Use: To process your order, provide the white paper, issue invoices, and maintain transaction records as required by tax and commercial law.
How We Use Your Data
We use your personal data only for the purposes stated:
- To respond to inquiries and evaluate collaboration fit
- To process white paper purchases and issue invoices
- To communicate with you about projects and services
- To maintain records for legal and business purposes
We do not use your data for marketing purposes unless you explicitly agree.
Who Has Access to Your Data
Your data is handled with strict confidentiality:
- Gerry Ivanova reviews all inquiries and communications personally
- Contracted team members (designers, copywriters, manufacturers) may access project-related data only when necessary and are bound by confidentiality agreements (NDAs)
- No third-party sharing: We do not sell, rent, or share your data with marketing companies or unrelated third parties
Payment processing: PayPal processes payments through their secure platform and is governed by their privacy policy: https://www.paypal.com/webapps/mpp/ua/privacy-full
Cookies
This website does not currently use cookies or tracking technologies.
If we add analytics or tracking tools in the future, we will update this policy and implement a cookie consent mechanism as required by law.
Payment Processing
For white paper purchases, we offer two payment methods:
PayPal: Payments are processed securely through PayPal. PayPal’s data handling is governed by their privacy policy (see link above).
Bank Transfer: Payment instructions are provided after order confirmation. We receive only your bank transfer confirmation, not your banking details.
Invoices are issued for all purchases and stored in accordance with tax and commercial law.
Data Retention
Inquiries and questionnaire responses: Stored for 2 years, then deleted unless you become a client.
Project client data: Stored indefinitely for portfolio reference, ongoing collaboration, and legal record-keeping.
White paper purchase records: Stored for 10 years as required by Bulgarian tax and commercial law.
Legal basis: Article 6(1)(c) GDPR (legal obligation) and Article 6(1)(f) GDPR (legitimate business interests).
Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to access (Article 15 GDPR): Request a copy of the data we hold about you.
Right to correction (Article 16 GDPR): Request correction of inaccurate data.
Right to deletion (Article 17 GDPR): Request deletion of your data, unless we have a legal obligation to retain it.
Right to restriction (Article 18 GDPR): Request limitation of processing in certain circumstances.
Right to data portability (Article 20 GDPR): Receive your data in a structured, machine-readable format.
Right to object (Article 21 GDPR): Object to processing based on legitimate interests (see below).
To exercise any of these rights, contact us at: info@kindredcreate.com
We will respond within one month of your request.
Right to Complain
If you believe your data is not being processed lawfully, you have the right to lodge a complaint with the supervisory authority:
Commission for Personal Data Protection (Bulgaria)
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Website: https://www.cpdp.bg
Email: kzld@cpdp.bg
Right to Object
If data processing is based on our legitimate interests (Article 6(1)(f) GDPR), you have the right to object for reasons relating to your particular situation.
If you object, we will cease processing your data unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for legal claims.
To object, contact us at: info@kindredcreate.com
Contact Information
For any questions about this Privacy Policy or how we handle your data:
Email: info@kindredcreate.com
We respond to all privacy inquiries within 5 business days.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The current version is always available on this page.
Last updated: January 15, 2026
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